What do you dream of ?
A child dreams of a future free from constraints. It's a great quality that we tend to lose as we grow older. At Sappi Europe, not only do we still want to dream, we want to make our dreams come true. We will continue to consolidate and reinforce our position as one of the world's leading producer of coated fine paper. To make our dreams come true, we need the right people to share our key employment values: integrity and trust, freedom with responsibility, courage to explore new avenues and personal development.
Do you still dare to dream? Come and talk to us if you do.
Windows Infrastructure Services Engineer (m/f)
Information Technology / Shared Service Center, Sappi Cracow (PL), Sappi Maastricht (NL), Sappi Italy or Sappi Gratkorn (A)
Purpose of the job
We are looking for an experienced Windows Infrastructure Services Engineer with main focus on VMware and Storage systems.
Our department Windows Infrastructure Services is responsible for enabling the second-line support regarding the Windows Infrastructure and a central point of knowledge for all IT support units within the organization. Currently this team is located in Maastricht and Cracow.
Reporting to the Windows Infrastructure Services Manager (based in Maastricht, the Netherlands), you will be responsible for the Windows related environments, including 2nd -line support and also on duty guard service.
The core products in use are Windows, Citrix Xenapp, RES one workspace, Exchange, SharePoint, MS SQL, Storage (HP – EMC), Backup (DPM - VEEAM), VMware, Lync, (Thin) Client & Server management, VEEAM, System center, Printing, Trendmicro, Mcafee.
You take care of implementing all Windows related standards, security settings and service provisioning within Sappi Europe, Trading and on global level.
More specifically, you will have a responsibility in the next areas:
| Project Management: act as a project member in projects, monitoring these projects to ensure that the solutions, time scales, security and quality criteria are achieved
| Research and Development: researching and evaluating alternatives for the enhancement or re-engineering of the Windows Infrastructure, in keeping with the needs and objectives of the organisation.
| Operational Management: monitor and assess the Windows processes, including assessment and reduction of risks, and identifying automation opportunities / solutions. Ensure that problems and incidents, are resolved and causes investigated to prevent recurrence. Manage configurations and changes, to minimise the likelihood of disruptions, unauthorised alterations and errors.
| Capacity and Performance Management: provisioning and management of IT infrastructure resources, used to support business processes in a cost-effective manner.
| Security & IT Continuity: ensure security to safeguard information against unauthorised use, disclosure, modification, damage or loss. Taking care of the development and maintenance of IT continuity plans to ensure timely and effective restoration of services in the event of a disaster. Taking care of an adequate antivirus and security patch management, so the organization is protected for any kind of security attacks from in- and outside.
| Relationship Management: Maintain constructive relationships with the other departments within Sappi, with internal and external business partners and with suppliers / contractors.
Qualifications and experience
| You have an IT-related Bachelor or Master degree - or an equivalent level by experience - and are in general passionate about IT
| Very good knowledge of VMware
| Very good knowledge of Storage systems (HP-EMC)
| Good knowledge of Microsoft windows server, networking and clustering technologies
| Knowledge of Azure, office 365, hyper-V would be an asset
| You have an excellent knowledge of English, other language skills are welcomed as well (for example German, Dutch)
You are flexible for business travel. You have excellent analytical and problem-solving skills. You are a flexible, discrete person with a high sense of confidentiality. You are customer, service oriented and results-driven. You are self-motivated, have a proactive personality and a ‘can-do’ attitude. You are a team-player with great communication skills.
Timetable as soon as possible
More detailed information can be obtained from:
Gerald Platzer, Manager IT Infrastructure and Operations, Platforms via +43 (0)3124 201-2657 or E-Mail: Gerald.Platzer@sappi.com
Jef Moors, Manager Windows, via +31 43 3822 914 or E-Mail: Jef.Moors@sappi.com
If the position will be filled in Gratkorn, the annual gross remuneration will be treated according to CLA (for Austria).
All applications will be treated as strictly confidential.
Please submit your application including motivation letter not later than 27th March 2018
via application tracking system in our internal career portal.
Ute Grossegger Human Resources
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